If you are a valid license holder of S3Media Stream™, S3Media Stream Enterprise™ or Footprint Player™, you can write to: email@example.com. In your request, be sure to include:
- Your username
- Platform (Joomla or WordPress)
- Name of the plugin/extension and version number
- The problem you experience or anything else.
Without this information, we cannot help you. Incomplete requests are ignored.
Important: the old e-mail addresses firstname.lastname@example.org and email@example.com are no longer valid.
If you have a support question for S3Media LinkSafe Lite, please leave a comment in the How to use S3Media Stream LinkSafe Lite. We try to respond on your comment within 24 hours, but we give priority to S3Media Stream customers.